Frequently Asked Questions
How can I get a quotation quickly?
Please submit your requirements and upload your design files (PDF, DXF, or STEP). Our engineers will review the details and contact you within 12 hours.
Are these cutting tools suitable for my specific workpiece?
If you are unsure, please describe your application needs in detail. Our technical engineers will provide a free assessment to ensure the tools match your requirements.
Do you keep Carbide, PCD, or CBN tools in stock?
We maintain stock for regular items. For specialized or custom cutting tools, the production lead time is typically 5-10 days.
How long does delivery take after placing an order?
Stocked tools are shipped within 1-2 days. Custom-made tools depend on complexity, size, and quantity ordered.
How do you ensure the quality of the tools?
We perform a 100% inspection of all dimensions for every tool before shipment. A detailed inspection report is generated and delivered along with your order.
What shipping methods and payment terms are available?
We cooperate with international logistics like DHL, UPS, and FedEx, accepting terms such as EXW, FOB, DAP, and DDP. Payments can be made via T/T, or credit card/PayPal for small sample amounts.